Privacy Policy
Heavy Metal Plumbing LLC is sensitive to the private nature of information you provide to us over the Internet. Our Privacy Policy is designed to protect your personal information while at the same time giving you the opportunity to obtain interesting and useful information, products and services.
This privacy notice discloses the privacy practices for heavymetalplumbing.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
- Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
Personal information may include your name, phone number, address and e–mail address along with other information by which you can be personally identified.
We also collect usage information from you when you visit us. Web Site usage information is not identifiable information. It describes how our Web Site is used and navigated, including the number and frequency of visitors to each Web page and the length of their stay. Web Site usage information also includes the domain names of browsers that visit our Web Site, time of day the Web Site was visited and other non–personally identifiable information.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to provide you with a quote based on your requested service.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via email or our phone number given on our website:
See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to our gateway provider Authorize.net in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page. Your financial information is not stored on our website in any way and any transactions through our website are processed on the gateway providers secured servers.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 561-572-5400 or via email.
Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Quote Requests
We request information from you on our contact forms. To receive a quote from us, you must provide contact information (like name and email address) and telephone number. This information is used for quoting purposes and to fill your quote request. If we have trouble providing a standardized quote, we’ll use this information to contact you.
Please contact us if you have any further questions about our privacy policy or to stop receiving future emails, phone calls, or other direct communications from Heavy Metal Plumbing LLC.
This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network.
Third–party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Heavy Metal Plumbing LLC website. Any data collected will be used in accordance with our privacy policy and Google’s privacy policy.
Last Revised: 9/2/23